Cees van Dam


Cees van Dam

Air Passenger Rights: the App

Purchase the App Air Passenger Rights 2012 in the App Store. Search for ‘Denied Boarding’ or ‘Sturgeon’, or click <<<here>>>.

- Your flight cancelled or delayed?
- Are you denied boarding?
- Is your luggage delayed, damaged or lost?
- Do you have reduced mobility?
This App for iPhone, iPad and iPod touch explains your Air Passenger Rights and helps you filing a complaint or a claim against the airline. It gives you the information you always wanted to have - but airlines were afraid to tell you.

Purchase the App Air Passenger Rights 2011 in the App Store. Search for ‘Denied Boarding’ or ‘Sturgeon’, or click here.

Denied boarding, cancellation, and delay

The App explains your Air Passenger Rights (regardless of your nationality or age) when 

you are denied boarding, or your flight is cancelled or delayed, and 

you fly:

- within Europe*

- out of Europe*

- into Europe* with a European airline

In such cases you are often entitled to:

- care (refreshments, meals, hotel),

- a rerouting free of charge or a refund,
- free phone calls,
- compensation.

The App explains your Air Passenger Rights when
- your luggage is delayed,
- your luggage is damaged, or
- your luggage is lost.
It also advises you what you can(not) check in, what you can(not) carry in your hand luggage, how you can limit damage, and whom you can turn to for compensation if something went wrong with your luggage.

Reduced mobility
The App also explains what your Air Passenger Rights are at European airports and on European flights if you have reduced mobility.

APR 2011 also provides useful information
- if the airline has rebooked you;
- if the airline has changed your flight time;
- if you want to file a claim for compensation against the airline.

* Europe
*Europe includes the following countries: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and United Kingdom.

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